 Our Guarantee: Tea Side Trader guarantees every product we sell. If for any reason you are not satisfied with a purchase, simply return it for a prompt credit, full-refund or a replacement per the following guidelines: We strive for customer satisfaction and will honor a return of unopened tea for a full refund or exchange if returned within 30 days of purchase. Unfortunately, we cannot accept tea that has been opened. Teaware: If you are unsatisfied with your teaware purchase, please return the unused merchandise for a replacement or a full refund. If teaware arrived to you damaged, please return with all original packaging, including the shipping box, for a quick replacement or full refund. Our philosophy: To maintain high standards by offering quality loose leaf tea, teaware and service to our customers. Operate reliably, respectfully, and responsibly. Returns should be shipped to: Tea Side Trader P.O. Box 4565 Boise, ID 83711-4565 |
